Returns Policy

Thank you for choosing our store for your purchases.
If you are not completely satisfied with your purchase, we are here to help.
If you wish to return or exchange the product you purchased, you can return it within 14 calendar days from the date shown on the purchase receipt. The customer bears the shipping costs for its return.
Change conditions:
  • The product must not have been used
  • The change must be made within fourteen (14) calendar days
  • The product must necessarily be accompanied by the original proof of purchase (Retail Receipt, Invoice) and be in the condition received by the customer, complete and undamaged, the special markings (labels/barcodes) have not been removed and the packaging must is the one that accompanied the product upon receipt
  • We inform you that the company bears no responsibility for any damages or wear of the products after their use and is under no circumstances obliged to replace them.
Return conditions:
You have the right to return the product you purchased, exercising the right of withdrawal under the following conditions and to request a refund of the price you paid us, within 14 calendar days from the date indicated on the purchase receipt.
  • The product must not have been used
  • The return must be made within fourteen (14) calendar days
  • A refund is made for the purchase of the product made with cash (cash on delivery), deposit to a bank account or via Paypal and if the transport costs have been deducted from the total refund amount.
  • Your refund process will be completed no later than 10 calendar days from the date of receipt of the products and as long as they are in perfect condition and accompanied by the proof of sale to cancel the
Order cancellation
For any cancellation of an order before shipping and delivery to a courier, you must contact us by phone quoting the Order Number.